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Frequently Asked Questions (FAQ)

The Urban Hijabi

We want your shopping experience to be easy, comfortable, and stress free.
Here are answers to the most common questions from our customers.

About The Urban Hijabi

1 What makes The Urban Hijabi different?

We offer modern modest fashion with quality fabrics.

2 Where are you located?

Based in Mumbai (Masjid West), we deliver across India. ❤️

Product & Sizing

3 How do I choose the right size?

Check our Size Guide on product pages.

4 Are your fabrics see-through?

No, we use opaque fabrics with proper lining.

5 How to care for Hijabs & Abayas?

Hand wash in cold water or use a gentle machine cycle.

Orders & Payments

6 Can I order via WhatsApp?

Yes, message us directly on WhatsApp.

7 What payment methods are accepted?

UPI, Credit/Debit Cards, & COD available.

Shipping & Returns

8 How long to receive my order?

Standard: 5–7 days, Express: 2–3 days.

9 What is your return policy?

Exchanges on Abayas if unworn with tags.

10 Do you ship internationally?

Currently, we primarily serve customers within India.

However, please message us on WhatsApp for international shipping inquiries, and we'll do our best.

Need More Help?

WhatsApp: +91-9326097379

Email: support@theurbanhijabi.com