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Shipping & Delivery Policy

The Urban Hijabi

Thank you for choosing The Urban Hijabi. We carefully pack and ship your modest fashion with care. Please check our shipping details below.

1. Order Processing Time

  • Orders are processed in 2–3 business days.
  • No dispatch on Sundays or public holidays.
  • During Ramadan, Eid, or sales, processing may take a bit longer.

2. Shipping Charges & Delivery Time

  • Standard Shipping: 5–7 Business Days | ₹99 Flat Rate
  • Express Shipping: 2–3 Business Days | Cost Calculated at Checkout
  • Delivery times may vary due to courier delays.

3. Order Tracking

  • You'll receive a tracking number via Email or WhatsApp.
  • Tracking becomes active within 24 hours.

4. WhatsApp Assistance

  • Need help? Message us on WhatsApp: +91 9326097379
  • Include your Order ID for quick support.

5. Damaged or Lost Packages

  • If your parcel is damaged or lost:
  • Contact us via WhatsApp or Email.
  • Keep packaging & share photos or video.

6. Incorrect Shipping Address

  • Check your address carefully before ordering.
  • Contact us within 2 hours if there's a mistake.

Need Help? Contact Us

Phone / WhatsApp: +91-9326097379

Email: support@theurbanhijabi.com